• Full Time
  • ,

HomeChoice Home Care Solutions

Are you looking to be part of a booming industry? Do you have a knack for puzzles? Are you a people person? Are you task-oriented? Do you love being part of a team?

We are a locally-owned family-run non-medical home care agency. Our Scheduling Coordinator/ Client Care Coordinator manages the daily schedules of our clients and caregivers using our cloud-based software system. The Scheduling Coordinator/ Client Care Coordinator coordinates and manages staff schedules to provide care to our clients. HomeChoice Home Care Solutions is currently seeking a reliable, confident, client-focused, and organized person for this position.

Work as a team with another client care coordinator to:

Manage the relationships and be the key contact for your assigned clients
Oversee all scheduling of caregivers for your assigned clients
Act as liaison between clients and caregivers
Staff cases in a timely manner when a caregiver calls out.
Manage and staff new and current clients into the future
Must be willing and able to answer the on-call phone after hours during the week Monday through Thursday (every other week) and one weekend every 2 months (there is additional pay associated with this duty).

Qualifications:

Proficient in Microsoft Office and using the internet
Previous scheduling/ dispatching experience is a plus
Comfortable handling quickly changing plans- the ability to “go with the flow”
Professional phone demeanor
Experience in an office setting, answering phones, and providing client-focused service
This job requires a person who can stay cool under pressure and who can handle last-minute changes and challenges
This is not an appointment-setting position. It requires someone who can think outside the box for solutions and who can solve puzzles.

Benefits:

Medical, dental & vision insurance offered after 90 days
Paid time off
Employee Assistance Program
Career development- as we grow your career path grows!
Ongoing training to keep your skills current
AFLAC Supplemental insurance
Awards and recognition
Bonus plan

To apply for this job please visit www.homechoicehomecare.com.